Shipping policy
Welcome to The Lily Rose Store! We are dedicated to providing a smooth and enjoyable shopping experience. Please review our shipping policy below for more details on our shipping practices.
1. Free Shipping (United States)
We are pleased to offer free standard shipping on most items within the United States, unless otherwise stated on the product page. For products not eligible for free shipping, applicable shipping charges will be clearly listed at checkout.
2. Processing Time
Orders are typically processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.
3. Estimated Delivery Times
- Standard Shipping (Free): Estimated delivery time is 5-7 business days within the United States.
- For items not eligible for free shipping, alternative shipping options and their estimated delivery times will be provided at checkout.
4. International Shipping
We do offer international shipping at an additional cost based on the destination and shipping rates. Please contact us at info@thelilyrosestore.com for more information and to get an accurate shipping quote.
5. Shipping Delays
Please note that shipping times may be affected by external factors such as weather conditions, postal delays, or holidays. If you experience any significant delays with your order, please contact us at info@thelilyrosestore.com, and we will be happy to assist.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor your shipment's progress.
7. Shipping to P.O. Boxes
We are happy to ship to P.O. Boxes within the United States where applicable.
8. Contact Us
If you have any questions or concerns about your shipping, feel free to reach out to us at info@thelilyrosestore.com. We’re here to help!